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Support
Get to the right answer without hunting for it.
Find help with access, reports, consent, billing, purchase restoration, privacy, and account deletion—or contact Solve’em LLC directly.
SUPPORT
G
01right02answer03without04hunting
UTILITYSUPPORT
DIRECT SUPPORT
Tell us what happened, without sharing sensitive report content.
The support route is email-based for this static public website. Include the account email only when necessary, the public page URL, and a short description of the issue.
Email support@kemia.app02 / FROM UNDERSTANDING TO ACTION
Built as a sequence, not a label.
01
Quick help by topic
Start with the category closest to the issue and include only the information needed to resolve it.
- Authentication and account access
- Reports and mutual consent
- Billing and purchase restoration
02
Contact Solve’em LLC
Email support@kemia.app. Include your account email, device type, and what happened; never send a password or full payment-card details.
- Clear subject line
- Steps already tried
- Screenshot only if it contains no sensitive information
03
Privacy and account requests
Use the dedicated Privacy and Delete Account pages for the available paths, effects, and retention limits.
- Privacy overview
- In-app deletion
- Email deletion request
ONE CLEARER NEXT MOVE
Get to the right answer without hunting for it.
Find help with access, reports, consent, billing, purchase restoration, privacy, and account deletion—or contact Solve’em LLC directly.